Do you have a Return Policy?

Orokarat has a 14 Day Return Policy after the receiving date on every package shipped. If the item is shipped to us after those 14 days, the customer will not receive any refund for the items. If you are not satisfied with the product, you can email us at info@orokart.com and we will give you further instructions to return your item.

All products must be returned along with the packaging material and in selling conditions. If the items look used, scratched or re-sized, no refund will be made.

How do I return my order?

Customer returning merchandise shall pay for shipping charge and insuring the package. When returning ANY item, please make sure you buy Insurance for the package you will be returning. If the package is lost, we are NOT responsible for it. Once we receive your item, we will apply the refund to your account.